Free up your team from information release requests
Slow the faxes, stop the calls, reduce the emails. Scanning Sherpas can help protect your office workflow by limiting chart request interruptions. Our services are completely FREE to you the Provider. Fifteen minutes to set up, contract free.
Consolidate your chart reviews
Put a stop to the endless calls, faxes and office visits. Greatly reduce interruptions to your team’s workflow and to your office space. We strive to securely consolidate and deliver chart audits from multiple requesters in a single visit to minimize the disruption to your practice.
Healthcare facilities Services
Records retreived
Experience
Compliant & Secure
HIPAA Compliant
Securely delivering records is our top priority. Scanning Sherpas technicians are reliable, background vetted, and well trained for HIPAA and FWA compliance.
Our encrypted equipment and proprietary technology reinforces our processes and supports our people in safeguarding both PHI and EPHI.
We do this by encrypting chart copies at all times, monitoring and recording their delivery to requesters, and promptly purging them upon the completion of each review.
One Secure Touchpoint
Credentialing many different chart auditors to access your charts from many different companies is a hassle, but it also introduces additional security risk to your practice.
Whether Scanning Sherpas performs onsite, remote or automated EHR retrieval in your offices behalf, we limit the number of individuals who have access to your charts.
Our experienced and trustworthy technicians become very familiar with your systems, your processes and your people. This not only streamlines your chart audit process, but also enhances the safety of the release of PHI.
Encrypted at Rest and In Transit
Scanning Sherpas’ proprietary technology is designed to meet the specific challenges and requirements for retrieving and delivering protected health information securely.
Our systems encrypt all PHI and EPHI both at rest and in transit. We never take your patients information off premise in a paper or otherwise compromised format. When it comes to your charts and their security, our commitment is to meet and exceed industry standards.
Trusted Technology and Trusted People
Scanning Sherpas has been commissioned as exclusive partners by the most prominent data analytics companies and requestors of medical record chart audits in the country.
We are a technology company making chart retrieval services seamless and safe for all parties involved.
Our systems integrate with requester systems to provide real-time updates to chart audit progress and instant delivery and notification of successful chart audit retrievals.
Scanning Sherpas technology provides complete and transparent visibility into every step of the retrieval process. We are trusted by the larges and most visible requesters in the industry because we are constantly innovating secure and reliable solutions for all methods of medical record retrieval.
Did we mention there are no contracts, it’s free and you can be setup within in 15 minutes?
We can start immediately. We can have you set up within 15 minutes. Just a BAA is needed to get started. No multi-year commitments. We want you to use us if you like us. We work hard year-in-year-out. Our competitors require contracts. We know you’ll want to keep working with us, so we don’t feel a need to tie your hands to do an exclusive contract with us. Use us for as many or few audit requests as helps your team. We massively reduce the load of all steps. We’re here to help you meet your demand from your requestors. We work with your workflow, not to disrupt. Using technology, we can decrease disruptions.
Here’s how it works
Stop the calls and faxes
Scanning Sherpas can greatly reduce inbound and outbound calls, emails, and faxes between your office and all chart audit requesters. We take the crazy out of chart reviews.
Not only does Scanning Sherpas assist providers, but we deliver tremendous benefit to the requesters of chart audits. For some requesters, we are even their exclusive solution to chart retrieval. We provide them with real-time tracking through a full set of portal and dashboard tools. Win! Win! Win!
Know what is happening
In your full-transparency portal, we concisely display each step of the audit process.
View the status of all of your past, present and current chart audit requests in a centralized, easy-to-use portal.
Consolidate chart audit visits and credentialing
We work at your convenience to set up a time for the retrieval of multiple chart audits in a single visit.
Our goal is to get in and get out quickly. We visit as sparingly as is possible.
Real-time results and updates
From your Scanning Sherpas portal, you will be able to access the results of all of your chart audits.
This information is powerful for your office as you prepare yourselves for upcoming audits.
Gain a technology partner
As we work together we can streamline and automate the retrieval process, saving you even more time and resources each month.
Scanning Sherpas offers onsite, remote, and API automated retrieval solutions. All at no cost to you the provider.
More efficiency gains
Free up office space
By allowing Scanning Sherpas to help you consolidate your chart audits from multiple requesters, you free up valuable office and computer space. This takes the stress and clutter out of your work week and makes for a happier you.
Manage All Audits from One Dashboard
The Scanning Sherpas dashboard and portal gives you and your team the tools to centralize all of the chart audits into an easy to use and view location. No more folders, staples and paper clips with sticky notes to keep track of open, closed and upcoming chart audit requests. We make the chart audit process simple.
We get in and we get out
Our technicians are motivated to be accurate and efficient with their time in your office. You won’t find our technicians sleeping on the job or moving in with their own sofas. Our people get in, get the job done well, and get out fast to get out of your hair. We know how much that means to you and your staff.
Real-time audit results
Ever wonder which of the requested patients information was obtained by technicians when they come into your office for audits? Were there any no record DOB, no patient DOS, or no patient found for some requests? Scanning Sherpas will give you immediate access to viewing the results of its technicians audits. No more guessing or wondering. You are always in the know.
Reduced Scheduling
Working with people you enjoy and who you are familiar with are keys to having a comfortable and productive audit process. As a Scanning Sherpas partner, not only will we reduce the amount of days auditors spend in your office, but you will also become very familiar with the Scanning Sherpas technicians who come to your office. They will get to know your office and your processes.
Single point of contact
Handling calls, faxes, emails and requests for scheduling auditors from numerous requesters can be daunting. As your partner, we can greatly reduce and even eliminate those correspondences to your office. We will manage the complete audit process from confirming chase lists, consolidating reviews and scheduling a date and time for us to come into your office. We communicate constantly with requestors to make both your life and their work more simple. We take the madness and craziness out of the chart audit process for everyone involved.
Onsite, remote & automated options
How would you prefer to have your chart audit retrievals performed? Onsite, remote, even automated. Scanning Sherpas can do it all. We immediately become a powerful technology and process partner to help your offices implement the method that works best for them. For automated retrievals, our API connections to your EHR systems is free to you as our client. No matter the approach, we make it not only possible but simple to realize.
Genuinely nice humans
This piece of the partner puzzle is often overlooked and overshadowed by the other important elements of our retrieval partnership. However, at Scanning Sherpas, our work family is just that, family. We care deeply about those we work with and we care deeply about our clients and their happiness with our services. Caring is a part of our formula that is impossible to replicate. Our people set us apart from the rest.
What our clients are saying
"We are happy to partner with Scanning Sherpas"
"With costs soaring it has allowed us to reduce staff and reduce copying costs. The process to submit chart review requests is seamless and easy to use. I appreciate all of the correspondence and tracking provided by the portal as well"
Jody Farnes | Practice Administrator
Desert Pulmonary & Sleep Consultants, PLC
"Once we joined Scanning Sherpas those frustrations went away"
“We often found audits to be time consuming and frequently had difficulty scheduling on-site reviews. Once we joined Scanning Sherpas those frustrations went away. Whether sending an email or using the portal, the process is very simple, and communication is almost immediate. Scanning Sherpas keeps you updated along the entire process. This extra step gives us the peace of mind that our audits are being handled in a timely fashion. Scanning Sherpas has already been able to make the process happen quicker than we were able to achieve.”
Kristin, Clinical Records Supervisor
Pennsylvania
"Your services have been a big hit with our offices"
" I know several of our offices were very happy to learn of your copy services. Your employees have been courteous and great to work with, as well as efficient and helpful retrieving records, which saves our employees so much time. Your portal is user-friendly which I greatly appreciate."
Julie Bernardini
Administrative Assistant, West Virginia, Ohio, and Pennsylvania
See it for yourself
- We'll show you how this can be truly free and without restrictive contracts, yet fully compliant and secure.
- Visualize what it means to streamline and consolidate your chart audit requests into a simple process managed by our team of professionals.
- See how many hours we can save your team each week while giving you as much control over the process as you want.
- Preview your dashboard and see how we'll work together to increase efficiency over time.